*Featured Image Above - Arizona Tile - Anaheim, CA Showroom
We recently caught up with manager Caroline Hulshof of our Anaheim, CA Tile Showroom on Lewis Street. We asked what makes this Arizona Tile location stand out from the competition. Here is an excerpt from that conversation.
Tell us a little bit about your Arizona Tile branch and what sets you apart from other tile stores in your area.
Our friendly, knowledgeable staff offers great customer service! We take pride in referrals from repeat customers and their friends. Because we are a distribution center we are able to offer customers the opportunity to view current stock of stone and porcelain tiles, as well as the ability to purchase the same day.
We also offer architects and designers special order selections, including larger sizes, in stone and porcelain. In addition, we have the opportunity to view potential new products and offer our opinions. We have a brand new slab yard where customers can view our large selection of slabs both indoors and outdoors.
What type of product trends have you noticed lately within your area?
Here in the Orange county area, we see a range of design styles from traditional to contemporary but have a lot of customers looking for a fresh take on a classic look; something timeless. To achieve this look they are using a combination of glass and stone stacks, mosaics, and subway tiles for backsplash materials. For their floors, many customers are also seeking out the larger format tiles and rectangular tiles and stones. Most still prefer a granite countertop, but we have seen an increasing interest in our quartzite and Samsung Radianz Quartz slabs.
What kind of special orders does your store see?
When it comes to special orders, we see a range of glass, stone, and larger sized tiles being ordered. We also have continual interest in our custom medallion program.
Has anyone in your store received an excellent customer service recommendation from any customers?
As we always strive for outstanding customer service and customer satisfaction, we regularly receive comments from our customers expressing their gratitude for the help and time we give them in our showroom.
We also receive emails from happy customers:
Hi Caroline, My big tile remodeling project will be underway on Wednesday. This has much to do with you. My contactor, Dean Atkins with Atkins Tile and Stone, had nothing but praise for you. He said your ability to expedite the tile delivery and good communication were superb. So, a big thanks from me. Steve VamVaketis
Natalie, Thank you so much for your detailed note…you were a delight to work with and I appreciate all you are doing to make my bath the one I dream of having. Thank you and your manager for your kindness and prompt response. Sincerely, Debbie
Do you have any customer success pictures of before and after we can share?
Absolutely! Here is a recent kitchen renovation that features a backsplash using our Rustic Gold Stackstone.
And here is a recent renovation where the homeowners used our Madrid Red Porcelain and Seville series as an accent.Next time you’re in Anaheim, California - be sure to stop in at Arizona Tile and let our friendly and knowledgeable sales staff help you design and find the tile style which fits your lifestyle, and your budget.