We recently interviewed Joseph Suazo, Showroom Manager at the Arizona Tile location in Albuquerque, New Mexico.
Tell us a little bit about your Arizona Tile branch and what sets you apart from other tile stores in your area.
Over the years, Arizona Tile’s Albuquerque location has built a reputation of excellent customer service, as well as having some of the most talented Showroom Consultants offering creative design ideas, which ensure our customers’ projects become the beautiful space they envision.
What type of product trends have you noticed lately within your area?
Trends in New Mexico still seem to favor more “Rustic” designs, offered in tile series such as these:
and “Old World – Tuscan” styles like:
But we are seeing more and more customers wanting a very contemporary look, choosing products such as:
What kind of special orders does your store see? More slab or tile? What kind – porcelain, marble, granite, limestone?
Arizona Tile’s Albuquerque Store processes a lot of Custom Glass Blend orders, as well as Special Order Material. Our customers create their own mosaic tile designs using the Custom Blend Tool online. The online tool makes it easy to put together a mosaic pattern using specific finishes and colors to meet their needs. But if they need some guidance, our design staff is happy to help them choose the most aesthetically pleasing mosaic tile combinations for their project.
Has anyone in your store received an excellent customer service recommendation from any customers?
Lyssa D., one of our customers who recently visited our showroom wrote this fun and flattering review of our Arizona Tile location on Yelp:
“I was in Arizona Tile last week, looking at granite. They have a great selection of slabs, as well as lots of interesting tiles. And, as a bonus, you get to wear a hard hat when you’re in their warehouse. I’m not yet sure about the pricing, hence the 4 stars, but the showroom was awesome. Great for ideas and wild flights of imagination.”
Thanks, Lyssa! We’re so pleased you enjoyed our showroom and we hope we gave you many design ideas for your projects!